NO DAMAGE/SCRAP REQUESTS OR RETURNS - ONLY GOOD STOCK RETURNS TO SAMSUNG
Customer has to call 800-samsung for authorized service or we can call Samsung Dealer Support Hotline: 866-797-8727/
Neco Dealers can email: East.Care@sea.samsung.com
General Samsung support email: SamsungB2Bsupport1@sea.samsung.com to arrange service for customer.

BUILDER ISSUES ONLY: SamsungBuilderB2B@sea.samsung.com  844-SAM4BLD (726-4253)

For cosmetic issues within 30 days.  Email East.Care@sea.samsung.com and cc and the service manager. Attach invoice and provide customer info, model and serial #.

 ESCALATED ISSUES AND RA'S CONTACT Samsung Rep
**SALES CAN GIVE CUST MFG PH# 800-SAMSUNG FOR SERVICE/SUPPORT**


Samsung 2.23.21

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