I purchased a Whirlpool stainless steel refrigerator from Barry Dubin at Plesser's Appliances earlier today. I found Barry to be courteous, knowledgeable, professional and highly efficient. You can just tell that he knows the business inside and out and has been doing it for a long time. He gave me the lowest price that I could find anywhere for the same exact model. He took the time to explain to me about curbside vs. inside delivery and the potential need for a waterline kit. He also made me aware of a significant rebate. I would highly recommend Barry for your appliance needs and would make him my first and last call!
a month ago
Purchasing a washer and dryer from Plesser's was a breeze. I was looking for a configuration that was difficult to find, but Plesser's had all the pieces I wanted in stock, so I didn't have to wait a month to receive the them. With competitive pricing to boot! On top of that, Gene (short for Eugene) made the whole process from ordering to shipping so easy. The delivery guys were also respectful, polite, and quick. Plesser's will be the first place I look for appliances from now on.
a month ago
I am renovating my kitchen and just bought all my appliances at Plesser's. It was quick and painless! There were plenty of choices, but I was able to quickly make decisions. I originally met with Alan, who helped me make my selections. After my cabinet designs were completed, I went back to the store, (which wasn't necessary I could've given my deposit information over the phone) because I just wanted to show my husband what I selected. Alan was busy, so we worked with Eric, who was great, very friendly and knowledgeable. He spent time pulling up other options for hood vents on-line until I found something I liked. We were interested in a beverage refrigerator and ended purchasing that as well. So far my experience has been extremely positive. I would definitely recommend Plesser's to anyone in the market for an appliance.
in the last week
Being in California, I wasn't familiar with these folks, but I'm glad I stumbled on their website, Just received a wash dryer combo from them and the entire process was great. Easy to navigate website, quick processing and shipping, and easy delivery. We've been ordering from quite a few vendors online for our condo and this has been the best experience by far.
a month ago
I'm a long-time customer, and repeatedly turn to Plesser's for all my appliance needs. Based on my experience with their sales, delivery and customer service I do not hesitate to recommend them.
I initially purchased a gas range, refrigerator and range hood for my kitchen remodel, and my most recent purchase was a washer/dryer. I appreciate the vast selection and competitive pricing. The sales person (Steve, with whom I dealt multiple times) went above and beyond to ensure that appliances fit my needs and budget. Communication was prompt, professional and direct.
Every time, the delivery team was professional and courteous, and I like that service is not outsourced. Delivery date was easy to schedule, and I received a courtesy call when truck was about an hour away. The staff also went above and beyond to ensure perfect installation and removed all packing materials. Everything is always done quickly with great attitude.
My most recent interaction was with Brianna from Customer Service Support. I was having what seemed to be the hopeless situation: 3rd party warranty service refused to honor terms of the contract I purchased through Plesser's. Although it was a 5 year old sale, with no delay I was provided supporting documentation and when that didn't work she worked with the company directly to resolve the issue. As a matter in fact, in the end of it all I received a phone call from warranty regional manager offering a personal apology. My service call was scheduled the next day.
While appliance purchases is not something that I do often, it is a significant investment where quality, performance and budget are of utmost importance. I'm happy to find a retailer that can meet all my past, current and future needs and recommend them without hesitation.