I had an excellent experience working with Mike Earhart at Plesser’s. I live in California, so I was not working with a local showroom, but I had no reservations about working with Plesser’s from across the country. Mike made the whole process feel easy, reliable, and personal.
I first started working with Mike last year as we began planning our kitchen remodel, and I told him upfront that this was going to be a longer sales cycle. He was completely all in from the start. Over many months, he answered a ton of questions, worked through multiple quotes with me, and was consistently responsive, patient, communicative, and knowledgeable.
Plesser’s also beat everyone on price, hands down. That definitely mattered, but the service is what made the experience stand out. When it was finally time to schedule delivery, there was a stressful issue with the delivery company, but Mike worked with his management team and the shipping company to get it resolved with no impact to me.
I also loved learning about Plesser’s connection to The Price Is Right. That was my favorite sick-day show as a kid, so that little connection made me smile.
I have recommended, and will continue to recommend, Mike and Plesser’s. He made a complicated appliance purchase feel much easier and was excellent to work with from start to finish.
