For cosmetic damage within 30 days of delivery you will need to fill out and submit attached parts form request (in misc files) to bertazzoni@plusonesolutions.net 

LOCAL: Use Eastern Marketing service, if they cannot service customer request dispatch to Pinnacle.

Service Email: Service@easternmarketing.com 
3rd party service please contact serviceclaims@easternmarketing.com  (Use Pinnacle)

Parts Manager:
Daniel Desharnais 973-403-8900  Ext 36   Parts@easternmarketing.com

Assistant Service Manager:
Russ Lerner Ext 71  Russ@easternmarketing.com

Service Manager
Ariel Perez Ext 32 ariel@easternmarketing.com

***SEE END OF NOTES TO HANDLE OUT OF TERRITORY***
Eastern has to authorize mfg warranty service, customer can call 800-966-8300 for an authorized servicer or you can email service@easternmarketing.com 

**CS NEEDS TO ADDRESS SERVICE REQUEST WITHIN WHILE UNDER WARRANTY (2YR

Bertazzoni - Jan 2021 - Current Pricing - Excel

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