We've had both washer and dryer for about a month and like them very much. Easy to use settings, very energy efficient, does great on cloths. We've noticed towels are softer without any softener

I'm kind of a gadget guy and understand the heat pump principle - fundamentally, this is an inside-out refrigerator with a fan. The manual is lacking, in some ways. An example is the moisture sensors...the user is told to keep them clean and how to do this and what to avoid and why, but there is NO indication of where they are or what they look like. I had to do some digging on the internet to learn this. There is no indication whether or not the drum will periodically reverse direction during any drying cycle (like a former dryer of mine did) The nice lady on the chat help line did not know, other than the initial drum reversals during the initial startup. *Someone* should know, but who? Overall, we are satisfied, but still unsure of the power consumption, compared to the older style external vent electric dryer. Clothes are always warm, coming out...sometimes seem humid, depending on the cycle. Don't have a smartphone, so cannot summon some of the features.

Love it so far, enjoying the features, still learning, little slower than old dryer but so far so good.