This Privacy Policy applies to Personal Information that is processed by Plesser’s Appliances in the course of our business. This includes on Plesser’s Appliances’s websites (each “Site”), mobile applications, forums, blogs, media, and other online and offline offerings (together with any and all future online and offline offerings operated by or on behalf of Plesser’s Appliances, and service(s)). This Privacy Policy does not apply to any third-party websites, services or applications, even if they are accessible through our service(s). All individuals whose responsibilities include the Processing of Personal Information on behalf of Plesser’s Appliances are expected to protect the data by adherence to this Privacy Policy. This Privacy Policy is intended to comply with applicable requirements in the central 48 states (Excludes HI, AK) where our business operates, as well as with any other relevant laws and regulations governing the collection, use, and protection of Personal Information.

Scope of This Privacy Policy:

1.Scope of This Privacy Policy

At Plesser’s Appliances, our main objectives in collecting personal information are to enhance and improve our service(s), manage your use of of the service(s) (including your account, if applicable), and provide you with an enjoyable and seamless experience on our platform. The types of personal information we collect (either directly from you or from third-party sources) and our privacy practices will vary depending on your relationship with Plesser’s Appliances and the applicable laws. Some of the ways we may collect personal information at Plesser’s Appliances include:

The Information We Collect:

2.What Information We Collect and How We Use It

Plesser’s Appliances collects Personal Information regarding current and former clients, customers, users, visitors, and employees (Collectively “Individuals”). When you engage in certain activities, such as creating an account, making a purchase online or in-store, contacting us directly, or responding to surveys, we may ask you to provide some or all of the following information:

Where We Gather Information:

3.Where Information is Gathered

At Plesser’s Appliances we acquire, hold, use, and process Personal Information about Individuals for a variety of business purposes, including:

To provide products, service(s), or requested information. Plesser’s Appliances may use information about you to fulfill requests for products, service(s), or information about potential or future service(s), including:

Plesser’s Appliances may utilize Personal Information to market their products and service(s) to you. This may involve sending you information about new content or services that may be of interest through the phone, postal mail, fax, or email in accordance with relevant laws. Such purposes may include:

To contact you to answer requests for customer support or technical support including:

Use of Your Information:

4.How We Use Your Information

When using our service(s) to make purchases, your payments are processed through a Third-Party application. This application may require specific financial information from you to facilitate the payment on behalf of Plesser’s Appliances, which may include your name, email address, billing address, and other relevant billing details.

SnapSign is used on our ecommerce website to collect electronic signatures from customers. By using SnapSign, customers acknowledge and agree to the use of electronic signatures and the terms of this Electronic Signature Policy. For more information regarding snaps signs policies please refer here:

Electronic Signature Policy:

Plesser’s Appliances’s Use of Electronic Signatures (SnapSign):

Payment Processing

5.How Payments Are Processed

Plesser’s Appliances take your privacy seriously. We offer you the option to opt-out of any marketing activities that use your Personal Information. We share only aggregated and non-identifying information with third parties for research and analysis purposes. We conduct surveys to understand your needs and the quality of our service(s). All survey responses are kept confidential, and we use the information collected to improve our service(s). We value your feedback and opinions and may use the survey responses to determine the effectiveness of our communications, advertising campaigns, and promotional activities. We share anonymous individual and aggregate data with third parties for research and analysis purposes to better understand customer behavior and preferences. At Plesser’s Appliances, we respect your privacy and are committed to providing a safe and secure shopping experience.

Plesser’s Appliances takes your privacy seriously. We offer you the option to opt-out of any marketing activities that use your Personal Information. We share only aggregated and non-identifying information with third parties for research and analysis purposes. We conduct surveys to understand your needs and the quality of our service(s). All survey responses are kept confidential, and we use the information collected to improve our service(s). We value your feedback and opinions and may use the survey responses to determine the effectiveness of our communications, advertising campaigns, and promotional activities. We share anonymous individual and aggregate data with third parties for research and analysis purposes to better understand customer behavior and preferences. At Plesser’s Appliances, we respect your privacy and are committed to providing a safe and secure shopping experience.

If you provide us with your Personal Information, or we obtain your Personal Information from Third Parties, you may receive periodic direct mail, email, or outbound telemarketing communications from us about Plesser’s Appliances or our business partners' products, services, or upcoming special offers/events that we believe may be of interest to you. However, we respect your choices and offer you the option to decline these communications at no cost. To opt-out, you may follow the instructions provided below. We are committed to ensuring that our customers have control over the marketing communications they receive from us.

Plesser’s Appliances offers services that are compatible with mobile devices to give you greater flexibility and convivence. When using such service(s), we will collect certain information that your mobile device sends, such as device identifier, user settings, location information, mobile carrier, and the operating system of your device. Additionally, we may allow you to download an application, widget, or other tool that can be used on mobile or other computing devices. Some of these tools may store information on your device and transmit Personal Information to us to enable you to access your Account and for us to track your use of these tools. Certain tools may also permit you to email reports and other information from the tool. We use the personal or non-identifiable information we collect through these tools to improve and enhance them, develop new tools, and improve the quality of our service(s). As always, we are committed to protecting your privacy and will handle your information in accordance with our Privacy Policy and any other applicable notices we provide.

Plesser’s Appliances may use your Personal Information and other data to create anonymous and aggregated information. This includes information like de-identified demographics, location, or the device you use to access our service(s). We use this anonymous and aggregated information for various purposes, such as analyzing visitors' interest in and use of different parts of our service(s). This type of information is not personally identifiable, and we may use it for research, internal analysis, analytics, and other legally permissible purposes. We may share this information within Plesser’s Appliances and with Third Parties, but only in an anonymous or aggregated form that cannot be used to identify you. Our priority is always to protect your privacy and handle your information in accordance with our Privacy Policy and any other applicable notices.

Plesser’s Appliances may use your Personal Information for various purposes that are essential to our legitimate interests, including but not limited to direct marketing, conducting individual or market research, preventing fraud, and fulfilling any other purpose that was disclosed to you at the time you provided your Personal Information or with your consent. We are committed to ensuring that any use of your Personal Information is done with the utmost care and in accordance with applicable laws and regulations.

 Plesser’s Appliances provides various services that may include publicly accessible blogs, community forums, or private messaging features. Additionally, the site and other services offered may contain links and interactive features with various social media platforms, such as widgets. If you use these platforms, their cookies may be set on your device when accessing our site or service(s). It is important for customers to be aware that any use of Personal Information voluntarily included or transmitted online in a public blog, chat room, or social platform may be viable to being viewed and used by others without restrictions. When using these services, Plesser’s Appliances cannot control such use of your information when interacting with a social platform. As a user we encourage all to read the privacy policies that are provided for each and all websites and applications which they visit. We do not endorse, approve, or screen the privacy practices and are not responsible for the privacy practice or contents of another application. Using these platforms, and third party services, you are assuming the risk that your information may be viewed and used by third parties for various reasons.

Websites, social media platforms, and software development kits developed by third parties.

 We and the third-party content providers, advertisers, and other service providers on our service(s) use various technologies such as cookies, pixel tags, local storage, and other similar technologies to automatically collect information throughout the service(s). These Technologies are essentially small data files that are placed on your device, including your computer, tablet, mobile phone, or any other device. They allow us to record specific pieces of information whenever you interact with our sites, services, applications, messaging, and tools, and also help us recognize you across devices.

Pixel Tags/Web Beacons, Analytics Information, Internet Based Advertising, Cookies:

Uses of Previously Mentioned Technology

Privacy**

6.Privacy is Our Priority

Sharing Your Information: As per our Privacy Policy at Plesser’s Appliances, we reserve the right to share your information in accordance with the terms set forth herein. This may include sharing your information with third-party service providers, to comply with legal obligations, or to safeguard our rights and assets. Additionally, we may share your information with your explicit consent.

To administer and provide our service(s), we collaborate with third-party service providers such as payment processors, shipping companies, and return handlers. These providers can access your personal information exclusively for the purpose of providing services on our behalf, and they are bound by contractual obligations to not disclose or utilize your data for any other reasons. In case of payment, the payment processor receives your payment information, and we only receive confirmation that the payment has been funded. We have signed contracts with these providers that restrict them from sharing or using your information beyond the necessary requirements for delivering the contracted services or following legal obligations.

Shared with Third-Party Service Providers

For internal business purposes or to fulfill your product or service requests, we may disclose your information to our affiliates or business partners. Additionally, we may share your information with partners with whom we offer products or services together. Whenever we do so, Plesser’s Appliances and our business partner's name will be displayed together. We mandate our affiliates and partners to enter into written agreements that require them to preserve the confidentiality and security of your personal information and only use it for the intended purpose.

With Business Partners

When you post any content on our site, it may be publicly displayed, and other users can view some information about you, such as your name if you submit a review. Please note that we do not take responsibility for the privacy practices of other users who access or use this information.

Displaying Information to Other Users

To enhance your browsing experience and provide you with relevant ads, we may work with third-party advertising partners who may set tracking tools to collect data on your activities, such as the pages you visit, your IP address, and the time of day. We may also share some de-identified information, such as your past purchase history and demographic information, with these advertising partners. They may use this information to deliver targeted advertisements to you when you visit other websites in their networks. If you do not want us to share your information with our third-party advertising partners, you can opt-out at no cost by following the instructions mentioned herein this Privacy Policy.

Marketing

We may need to access, store, and reveal your personal information, account information, and content in situations where we believe it is necessary or reasonable to comply with legal requirements, respond to your requests, safeguard our or others' rights, property, or safety, or enforce our policies or agreements. We may also disclose your information during an investigation or prosecution of suspected or actual illegal activity or if we, in good faith, believe that it is otherwise necessary or advisable to do so. Furthermore, we may share server log data containing IP addresses with law enforcement authorities to identify any unauthorized activity on our services.

Disclosures

In the event that Plesser’s Appliances undergoes a merger, acquisition, bankruptcy, sale of assets, or transition of services to another provider, your personal information may be sold or transferred as allowed by law or contract. We will make every effort to ensure that the transferee uses your information in a manner consistent with our Privacy Policy.

Transfer of Information via Business Transactions: 

Our personal information collected through Plesser’s Appliances may be stored in various locations worldwide, such as the United States, and the cloud, including servers owned by our affiliates and service providers. Your information may be accessible to law enforcement or other authorities in compliance with lawful requests. By providing your information to Plesser’s Appliances, you consent to its storage in these locations.

Global Storage of Information

Why We May Share Your Information

7.Transfer of Data

We respect your right to make choices about how we collect, use, and share your Personal Information. Please be aware that if you choose not to provide us with the Personal Information we need, you may not be able to access certain features of our service(s). You also have the option to opt out of certain uses and disclosures of your Personal Information. If you have previously given your consent to Plesser’s Appliances for processing your Personal Information or Sensitive Information, you may withdraw your consent and opt out of further processing by contacting policy@plessers.com. However, please note that even if you choose to opt out, we may still collect and use non-Personal Information related to your activities on our Sites or information from ads on third-party websites for non-interest-based advertising purposes, such as assessing the effectiveness of the ads.

General

Plesser’s Appliances’s mobile applications may send push notifications with relevant notices. If you no longer wish to receive these notifications, you can adjust your mobile device settings. Additionally, if you use our mobile applications, we may collect your location information. If you prefer that we do not collect this information, you can change the settings on your mobile device.

Mobile Devices

We acknowledge that some web browsers offer a “DNT” setting, which allows users to express their preference regarding the collection of their online browsing data across different websites or online services. However, please note that our website does not respond to or honor DNT signals or similar mechanisms transmitted by web browsers. We may still collect information about your browsing activities on our website and other websites, as described in our Privacy Policy.

Do Not Track ("DNT")

If you wish to stop receiving marketing emails from us, simply click on the "unsubscribe" link at the bottom of the email. Please note that it may take us some time to process your request. If you opt out, you will still receive transactional emails related to the products or services you have requested. Please also note that we may send certain non-promotional communications, such as updates to our Terms or Privacy Policy, which you will not be able to opt out of.

We also maintain "do-not-call" and "do-not-mail" lists as required by law. If you would like to be added to these lists, please contact us at policy@plessers.com and we will process your request within 60 days, as required by law.

Telephone - Email

As mentioned previously, it is possible to prevent or limit the use of cookies on your computer or delete them from your browser by adjusting your browser settings. It's important to note that opting out of cookies does not apply to mobile applications. However, some mobile devices allow users to opt out of specific mobile ads by adjusting their device settings.

Cookies

It's important to note that opting out of cookies on a specific device or browser is only effective on that particular device or browser. If you wish to opt out of cookies on multiple devices or browsers, you must perform the opt-out process separately on each one. For instance, if you opt out of cookies on your computer, that opt-out will not apply to your mobile device. To opt out on each device, you must perform the opt-out process on each one.

8.Your Right to Restrict Processing

You have the right to inquire whether Plesser’s Appliances processes your Personal Information, request access to it, and request corrections, amendments or deletions if it is inaccurate. You can send an email to policy@plessers.com or use any other method described in this Privacy Policy to request access, receive, rectify or delete Personal Information held by Plesser’s Appliances about you, where permitted by applicable law. To process your request, please provide your full name, email address, and phone number associated with your Account, and a detailed description of your data request. Plesser’s Appliances makes every effort to provide individuals with access to their Personal Information, but in some circumstances, access may be restricted if it contains legal privilege, would compromise others' privacy, or legitimate rights. Additionally, if the burden or expense of providing access would be disproportionate to the risks to your privacy, or if the information is commercially proprietary, Plesser’s Appliances may restrict access. If your access request is restricted, Plesser’s Appliances will explain the reasons and provide a contact point for further inquiries. To protect your privacy, Plesser’s Appliances will take reasonable measures to verify your identity before granting access or making changes to your Personal Information.

Access to Information:

9.Your Right of Access

As outlined in this Privacy Policy, Plesser’s Appliances holds onto the Personal Information we receive for the duration of your use of our service(s) or as long as it is necessary to fulfill the purpose(s) for which it was obtained, such as providing our service(S), settling disputes, establishing legal defenses, conducting audits, pursuing legitimate business objectives, enforcing our agreements, and adhering to applicable laws.

If you have any inquires regarding our privacy practices or this Privacy Policy, you can reach out to Plesser’s Appliances at policy@plessers.com. We are committed to addressing your concerns and resolving any privacy-related issues promptly.

Data Retention

10.Retaining Personal Information and Data

This Privacy Policy may be updated or revised from time to time. It is your responsibility to review and accept the current version of the Privacy Policy when you use our Services. Any information collected via our Services is subject to the Privacy Policy in effect at the time of collection.

We reserve the right to make changes to this Privacy Policy at any time at our sole discretion, and will notify you of any material changes by posting the updated policy on our service(s), or by sending you an email or other notification. The “Last Updated” date at the top of the policy will indicate when any changes will become effective. We recommend that you bookmark this page and review the Privacy Policy periodically, especially if you have concerns about how your information is being used.

If we intend to use your Personal Information for any new purpose not originally authorized by you, we will provide information regarding the new purpose and give you the opportunity to opt out. If consent for the Processing of Personal Information is required by law or contract, we will comply with those requirements.

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at policy@plessers.com. We will address your concerns and attempt to resolve any privacy issues in a timely manner.

Policy Information

11.Changes to This Policy & Important Information

Under California law, residents of California have the right to request, once per calendar year and free of charge, a list of the Third Parties to whom we have disclosed their Personal Information (if any) for direct marketing purposes during the prior calendar year, along with the type of Personal Information disclosed. Please note that Plesser’s Appliances does not disclose Personal Information to Third Parties for their own marketing purposes.

CPRA

12.CPRA Notice For California Residents 

Plesser’s Appliances is committed to protecting the privacy and security of our users personal information. As such, we comply with the Virginia Consumer Data Protection Act (VCDPA) and any other applicable laws and regulations. We collect, use, and disclose personal information only for legitimate business purposes and with the consent of the individuals concerned. We take appropriate technical and organizational measures to protect personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage. Individuals have the right to access and correct their personal information and to request its deletion, subject to certain exceptions and limitations. We are committed to providing individuals with clear and transparent information about our data processing activities, including the purposes for which we collect and use personal information and the categories of third parties with whom we share it.

VCDPA

13.VCDPA Notice For Virginia Residents

Privacy Policy

This Privacy Policy for M.S.H., Incorporated (doing business as M.S.H, Inc. is known as Plesser’s Appliances) (“M.S.H., Inc. is known as Plesser’s Appliances,” “we,” “us,” or “our”), describe how and why we might collect, store, and/or disclose (“process”) your information when you use our service(s), such as when you:

Purpose of This Policy:

Plesser’s Appliances knows protecting your personal information is important. This policy will help you understand your privacy rights and choices.