We have had this dryer for 6 years and just replaced the heating element because it stopped heating. With the new heating element it dries towels in the designated time on the towel setting. I don't remember the last time it did that, and now I wonder how long the heating element has been failing. This dryer has been fine, but I don't necessarily love it—hence the 3 stars.

have not had this dryer long enough for it to be broken. . should have went with any other brand. so very disappointed.

i was really in love with the machine for 2 years, but now i'm out of warrenty and the common samsung dryer failures have happened. the control board (dryer spins when off) is easy but costly (you can unplug it then plug it back in or just hit it firmly if you want to limp along until you finally decide to replace the part). the thermal fuse (board lights up, but won't turn on because of a "filter" code) is the exact opposite with a cheap fuse, but you have to tear the machine down which includes removing the drum. the set could be amazing if samsung would just figure out their reliability issues.