We have had the washer a couple weeks now and my wife is really happy with it.

This Samsung washer is efficient, reliable, and easy to use. It delivers excellent cleaning results and has a sleek design. Highly recommended!

Wow. The capacity of this washer is huge! As with any high efficiency washer, you can't just load it to the top. However, being able to load something large without worry, like a bedspread, is great. In general, the large capacity is wonderful and saves so much time with a family because we do much fewer loads. It seems to clean clothes just fine. We've been using this unit for a couple of weeks now and have not had any issues. It has many settings and is easy to set up for multiple rinses. It's also quieter than our old machine. I wasn't sure about the SMART features (connected to wifi and phone app), but holy cow is it nice getting an alert then it's done. You can also check on remaining time or or status. Other family members have the app too so whoever is doing laundry can stay updated which is great when multiple family members are wanting to do laundry on the same day. As others have noted, it's a reach to the bottom of the tub so really short folks might have difficulty reaching the bottom.