Just an update from my wife's review 6 months ago.... Whirlpool replied to her review to contact them. The person she called was very nice but did not help at all. He simply put my information into our account. I could not believe that the company could not help us. Our local dealer has been fabulous in trying to help us with this oven. We have today replaced the motor board on this second oven. Again, Whirlpool needs to discontinue this oven and offer a different fingerprint resistant stainless unit so those of us with a bad oven have an option.

I purchased this oven back in Dec 2018 along with a cooktop, DW, frig, microwave… The appliances were installed in March, 2019. Had all these negative reviews been posted at the time I was researching appliances, I would never had purchased this model. I have only use the oven 3 or 4 times. Last night, I went to use to oven, the display screen was not functioning. I was unable to contact the Dealer (that I purchased this very, very, very expensive oven from) until the following day. He recommended that I shut down power at the breaker for at least 30 minutes. This did resurrect the display…so, am I now going to have to do this every time I want to use this oven? Absolutely unacceptable!! I don't know what the future holds for this oven. I plan to document everything until I have a satisfactory solution. Based on the number of negative reviews, I suspect that this is going to be a difficult process. I would recommend to all to stay away from this model. I will update my review when/if I receive a resolution from the local dealer / Whirlpool.